Is it Compulsory to Connect through Energy On?

Its not compulsory for you to purchase your electricity through the Embedded Network. The Australian Energy Regulator (AER) requires that residents within an embedded network are entitled to source their electricity from a retailer of their choice. As such, you are entitled to seek quotations for the supply of electricity direct from any retailer. If you are able to secure a rate that you believe is better than the rates you are receiving as part of the embedded network you can enter into a contract for supply with that retailer.

What are the daily charges?

A daily charge is a fee for accessing and maintaining an energy distributors network. These fees are regulated by the Australian Energy Regulator (AER) and vary depending on where you live

Do you provide any Energy Concessions?

In regards to a concession, you are in an embedded network, unfortunately we cannot give discounts or concessions. However, you may be entitled to apply for a Non Mains Energy Concession. You will need to contact the Department of Human Services. Give them a call for more information 1800 658 521.

How can I check account balance?

You can check your account balance by simply filling in the Account Enquiry Form. Someone from our team will respond to you as soon as possible. You can also inquire about any other matters related to your account with the same form.

What are the On-Peak and Off-Peak times?

For Victoria the peak and off peak times are the following:Peak times: Electricity used between 7am and 11pm, Monday to Friday. Off-Peak times: Electricity used between 11pm and 7am, Monday to Friday, and all Weekend.To find out the on-peak and off-peak times in any other state please contact us by simply filling in the Account Enquiry Form

I am currently overseas. How can I pay my bill?

We have a number of payment options available to you.If you are overseas the best options would be to pay through BPay (if your financial instituition allows it) or you can pay online with a credit card

My bill was unusually high this month. Was there a reason for this

The most likely reason you may have received an unusually high bill is due to billing period fluctuations. Billing periods can go to as high as 37 days, whilst the lowest billing period may be 28 days. If you received an unusually high bill, feel free to contact us and we will investigate the issue for you.

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Energy On delivers value to Tasmanian Embedded Networks

5 October 2020

What does it mean to be a Tasmanian Embedded Network?

The concept of an Embedded Network in Tasmania may seem complicated, but it is a structure that allows multi-tenant environments to purchase electricity in bulk and on-sell that electricity to occupiers. This process can generate a surplus of funds for the Owners and supply affordable energy for all. Embedded Networks are commonly found in shopping centres, office buildings, residential apartments, retirement villages and Airports. Your Body Corporate in Tasmania may own, control or operate a private electricity network which improves the common property and carries out other functions for the benefit of lot owners. One lucrative function of the body corporate is to engage an Embedded Network operator to manage the electricity supply on behalf of the lot owners. The owner of this privately owned network, purchases utilities at wholesale rates. The owner on-sells electricity to the Embedded Network at a reduced rate. Tasmanian Embedded Networks allow the owner of the meter to make a profit, which can then cover costs of common areas, make building improvements or to be used as a sinking fund for common area needs as they arise.

What are the benefits of Embedded Networks in Tasmania?

Owners of shopping centres or apartments in Launceston or Hobart can benefit from Embedded Networks. Tasmanian Embedded Networks give owners control over their electricity costs, where the occupiers generate income. This income can contribute toward the expenses of the parent meter and operator fees or for maintenance on the property. Added to the benefit to the owners of the Embedded Network, occupiers enjoy reduced electricity rates. Both owners and occupiers of Embedded Networks in Tasmania experience positive outcomes with an effective privately run electricity network.

Where is the best place to start?

Are you located in Australia? Energy On has energy consultants to provide advice on how your multi-tenant environment can profit from restructuring your current energy operations. Background preparation will assist the Energy On team in delivering effective solutions for energy usage. For us to put together brief financial feasibility for you to consider, send our energy consultants useful information, including the scope of works. The content includes a site overview, the number of residential or commercial meters, description and details of common areas and information on the current arrangements and source of your energy. Single line diagrams will also assist. If you are contemplating a Tasmanian Embedded Network, there are extensive considerations. Energy On exists to support your venture into the unknown, we have expertise in regulatory obligations, pricing, metering, wiring/configuration, billing, and customer service, all of which will take the headache out of administering on-selling electricity.

How can Energy On assist you?

Energy On is happy to work with you to review your current arrangements and provide you with a no-obligation recommendation on the best way forward, meeting the needs of an embedded electricity network. For more information, or if you have any questions, please contact us.