Is it Compulsory to Connect through Energy On?

Its not compulsory for you to purchase your electricity through the Embedded Network. The Australian Energy Regulator (AER) requires that residents within an embedded network are entitled to source their electricity from a retailer of their choice. As such, you are entitled to seek quotations for the supply of electricity direct from any retailer. If you are able to secure a rate that you believe is better than the rates you are receiving as part of the embedded network you can enter into a contract for supply with that retailer.

What are the daily charges?

A daily charge is a fee for accessing and maintaining an energy distributors network. These fees are regulated by the Australian Energy Regulator (AER) and vary depending on where you live

Do you provide any Energy Concessions?

In regards to a concession, you are in an embedded network, unfortunately we cannot give discounts or concessions. However, you may be entitled to apply for a Non Mains Energy Concession. You will need to contact the Department of Human Services. Give them a call for more information 1800 658 521.

How can I check account balance?

You can check your account balance by simply filling in the Account Enquiry Form. Someone from our team will respond to you as soon as possible. You can also inquire about any other matters related to your account with the same form.

What are the On-Peak and Off-Peak times?

For Victoria the peak and off peak times are the following:Peak times: Electricity used between 7am and 11pm, Monday to Friday. Off-Peak times: Electricity used between 11pm and 7am, Monday to Friday, and all Weekend.To find out the on-peak and off-peak times in any other state please contact us by simply filling in the Account Enquiry Form

I am currently overseas. How can I pay my bill?

We have a number of payment options available to you.If you are overseas the best options would be to pay through BPay (if your financial instituition allows it) or you can pay online with a credit card

My bill was unusually high this month. Was there a reason for this

The most likely reason you may have received an unusually high bill is due to billing period fluctuations. Billing periods can go to as high as 37 days, whilst the lowest billing period may be 28 days. If you received an unusually high bill, feel free to contact us and we will investigate the issue for you.

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3G to 4G: The Imperative of Upgrading Your Embedded Electricity Network

19 January 2024

3G to 4G requirements have been in the works for a while now, you may have heard that the reign of the older network connectivity is ending on 30^th June 2024. In an era where technological advancements are transforming the landscape of every industry, the realm of energy management is no exception. As buildings and communities become smarter and more interconnected, the need for dependable, efficient, and future-proof solutions in embedded electricity networks is more crucial than ever. One such pivotal upgrade is transitioning from 3G to 4G embedded network meters. Energy On can be your trusted partner in this transformative journey.

The Evolution of Embedded Network Meters

Embedded electricity networks have long relied on 3G connectivity for metering, providing essential data for monitoring, billing, and compliance. However, as technology advances, it's imperative to keep pace with the latest innovations. The transition from 3G to 4G is not merely about embracing a faster network but ensuring longevity, reliability, and compliance for embedded network meters.

Why Upgrade to 4G?

Future-Proof Connectivity: The obsolescence of 3G networks is inevitable, and as telecommunication companies sunset their 3G services, the need for an upgrade becomes paramount. Upgrading to 4G ensures that your embedded electricity network remains seamlessly connected, future-proofing your infrastructure against technological discontinuity.

Enhanced Reliability: 4G offers superior connectivity, reducing downtime and ensuring that data from embedded network meters is consistently and reliably transmitted. This is particularly crucial for critical applications in residential, commercial, and industrial settings, where uninterrupted access to real-time data is essential for decision-making.

Remote Monitoring and Data Accessibility: The transition to 4G empowers embedded network meters with enhanced remote monitoring capabilities. This not only streamlines data collection but also allows for more efficient management of electricity usage. Building owners, Owners Corporations, and Body Corporates can benefit from real-time insights into their energy consumption patterns.

How Energy On Can Assist

Energy On, a leading expert in embedded networks, is at the forefront of facilitating this crucial transition. With a deep understanding of compliance requirements and the unique needs of embedded networks, Energy On is your partner in ensuring a smooth and affordable upgrade to 4G connectivity.

Expert Compliance Guidance: Energy On's team of experts is well-versed in the complex landscape of compliance regulations. They can guide building owners, Owners Corporations, and Body Corporates through the intricacies of upgrading embedded network meters, ensuring adherence to the latest standards.

Cost-Effective Upgrade Options: Recognising the financial considerations of such upgrades, Energy On offers affordable options for transitioning to 4G connectivity. By partnering with Energy On, you not only secure the longevity of your embedded network but also optimise your investment in energy infrastructure.

Comprehensive Embedded Network Solutions: Beyond metering, Energy On is your one-stop solution for all embedded network requirements. From billing and customer support to installing solar solutions within your embedded network, Energy On provides a comprehensive suite of services tailored to residential, commercial, and industrial needs.

In the dynamic landscape of embedded electricity networks, staying ahead is not a luxury; it's a necessity. Upgrading your embedded network meters from 3G to 4G is a strategic move toward future-proofing your infrastructure, ensuring reliability, and optimising data accessibility. With Energy On as your trusted partner, this transition becomes a seamless and cost-effective process. Don't wait until obsolescence becomes a bottleneck; speak to Energy On today to explore your metering options and secure the efficiency and compliance of your embedded network for years to come.