Is it Compulsory to Connect through Energy On?

Its not compulsory for you to purchase your electricity through the Embedded Network. The Australian Energy Regulator (AER) requires that residents within an embedded network are entitled to source their electricity from a retailer of their choice. As such, you are entitled to seek quotations for the supply of electricity direct from any retailer. If you are able to secure a rate that you believe is better than the rates you are receiving as part of the embedded network you can enter into a contract for supply with that retailer.

What are the daily charges?

A daily charge is a fee for accessing and maintaining an energy distributors network. These fees are regulated by the Australian Energy Regulator (AER) and vary depending on where you live

Do you provide any Energy Concessions?

In regards to a concession, you are in an embedded network, unfortunately we cannot give discounts or concessions. However, you may be entitled to apply for a Non Mains Energy Concession. You will need to contact the Department of Human Services. Give them a call for more information 1800 658 521.

How can I check account balance?

You can check your account balance by simply filling in the Account Enquiry Form. Someone from our team will respond to you as soon as possible. You can also inquire about any other matters related to your account with the same form.

What are the On-Peak and Off-Peak times?

For Victoria the peak and off peak times are the following:Peak times: Electricity used between 7am and 11pm, Monday to Friday. Off-Peak times: Electricity used between 11pm and 7am, Monday to Friday, and all Weekend.To find out the on-peak and off-peak times in any other state please contact us by simply filling in the Account Enquiry Form

I am currently overseas. How can I pay my bill?

We have a number of payment options available to you.If you are overseas the best options would be to pay through BPay (if your financial instituition allows it) or you can pay online with a credit card

My bill was unusually high this month. Was there a reason for this

The most likely reason you may have received an unusually high bill is due to billing period fluctuations. Billing periods can go to as high as 37 days, whilst the lowest billing period may be 28 days. If you received an unusually high bill, feel free to contact us and we will investigate the issue for you.

Careers

Welcome to Energy On Careers!

Join Our Dynamic Team

At Energy On, we're looking for exceptional individuals to join our thriving team. As pioneers in simplifying utility supply and billing for large building complexes, we actively contribute to the evolving landscape of the utilities industry. Embracing new technologies with a renewable energy and sustainable focus, Energy On stands proud as Australia's most reliable and ethical provider of Retail, Network, and Energy Services for Embedded Networks and Microgrids.

Who We Are

As an employer, we're committed to fostering an understanding, innovative, and inclusive workplace that propels you towards your professional goals. Our people are our greatest asset, and aligning with our purpose and values is key. Every team member contributes to delivering Energy On's outstanding services and high-quality embedded networks, fostering an environment where uniqueness is valued and respected.

Why Join Our Team?

Join us because we love what we do! Bring your unique talents, drive, passion, and commitment to a team that values openness, acceptance, support, and connection. At Energy On, we prioritise relationships, customer service, and the sharing of knowledge and ideas for innovation across all business areas. We're a fun-loving team that celebrates birthdays, milestones, and shares a love for coffee. Our purpose and values guide our decisions, actions, and the culture of our staff.

Our Core Values
Innovative
Reliable
Ethical
Generous

Our Workforce

Embark on an exciting journey with Energy On, where our diverse and inclusive workforce is the driving force behind our success in the embedded network industry. At Energy On, we celebrate collaboration, shared success, and a customer-centric focus that sets us apart. Our supportive culture fosters personal and professional growth, making every team member an integral part of our innovative approach to embedded networks. Join us in a workplace where diversity is esteemed, and where your contributions lead to positive change in an industry filled with limitless possibilities. Become a key player in our dynamic team and let your career soar with Energy On.

Job Opportunities

We're always seeking talented individuals who resonate with our purpose and values. Explore our Job Opportunities page for current vacancies. If you don't find a match, complete an Expression of Interest Form to tell us more about your skills and experience for future roles.

Perks and Benefits

- Accessible location in the south-eastern suburbs of Melbourne with onsite parking

- Flexible work hours supported by your manager

- Employee Assistance Program for coaching, counselling, and wellness training

- Opportunity to be part of a growing team

- Onsite parking

- Continuous development and support in training programs

- Friendly and inclusive team

- Recognition of wins with team celebrations

- Open and innovative environment

- Opportunity to play a role in building a sustainable future

- One paid volunteering day each year to give back to the community

Active Committees

- Social Committee: Organises social events throughout the year

- RuOK Committee: Provides Mental Health First Aid and peer-to-peer support

- Charitable Committee: Coordinates team participation in charitable and fundraising events

If our purpose and values resonate with you, we'd love to hear from you!

We are growing and often on the lookout for new people.

Phone: 1300 323 263
Email: Employment@EnergyOn.com.au